Privacy Policy

Last updated: October 26, 2026

This Privacy Policy describes how Flowstate Outdoors Inc. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from flowstateout.com (the "Site").

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We collect this to fulfill orders, process payments, and arrange shipping.

  • Device Information: IP address, web browser version, time zone, cookie information, and how you interact with the Site. We collect this to optimize site performance and analyze site analytics.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use third-party platforms to power our online store, process payments securely (e.g., Stripe, PayPal), and handle shipping and logistics (e.g., USPS, UPS, FedEx).

  • We may share your Personal Information to comply with applicable laws and regulations or to protect our rights.

4. Cookies

Cookies are small files downloaded to your device when you visit our Site. We use cookies to remember your preferences (like cart items), improve site navigation, and analyze web traffic. You can control or disable cookies through your browser settings, though some site features may not function properly without them.

5. Your Rights

Depending on where you reside, you may have the right to access the personal information we hold about you or request that it be corrected, updated, or erased. If you would like to exercise these rights, please contact us at support@flowstateout.com.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@flowstateout.com.

Flowstate Outdoors Inc.